One of the great things about supplying socially monitored alarms is knowing that you bring peace of mind to family members by being there day and night for their loved ones. Many of our customers are farmers or others who live in rural areas and have been with us for many years. Earlier this month we received a lovely email from a County Cork Community Alert Officer, detailing how we were able to assist one farmer in the local area.
One reason the call seems to have got through is that the pendant range was long enough to call for help (that's the distance from the pendant button to the base unit). Our standard pendant range is around 300m and this is the type of incident that shows the importance of pendant alarm range, particularly for anyone living in more rural areas or who spends time outside in the grounds of their home.
We wanted to share the email and it has been reproduced below with the personal details changed...
"Just a quick email, on behalf of the family of Mr Pat O’Brien Co Cork who was saved from a very tricky situation recently by your monitoring centre staff.
Pat is a reasonably active man for his age and still tries to keep his small farm in order.
He was working on a piece of farm machinery (a topper) when it came down and trapped his leg underneath it.
He pressed his alarm button and fortunately the [base unit] in the house was still within range of the [pendant alarm].
The reaction of the monitoring station who could not communicate with Pat, who was outside in the yard, ensured that assistance arrived quickly.
The topper was raised off his leg which fortunately was not broken but he has suffered some nerve damage and is undergoing Physical therapy.
His brother asked me to say a very big Thank You to the staff in TASK."
He is very welcome!
And thank you to the Community Alert Officer for taking the time to email us to let us know the outcome of the incident. And with details of how our brilliant Monitoring Centre Operators responded. Well done everyone!